SERVPRO of East Mahoning County Employee Photos

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Jenna Ficken

Jenna Ficken is the Manager of Human Resources.


Favorite part about working with SERVPRO: I love getting to work with our group of people. Also, being apart of SERVPRO's growth.

female employee sitting in front of SERVPRO backdrop

Sheri Forrester

Sheri is the Manager of our Accounting Department. 


Favorite part about working with SERVPRO: Balancing accounts and providing information that allows the owners to make good decisions.

Certifications: 

  • Certified Public Accountant

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Pete Latessa

Pete is the Manager of Operations. He has been with our team for 4.5 years.


Favorite part about working with SERVPRO: helping the SERVPRO team grow. 

Certifications:

  • IICRC Water Damage Restoration
  • IICRC Applied Microbial Remediation 

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Renee Latessa

Renee is our Sales Department Manager. She has been in the industry for 18 years, 3 of them have been with us!


Favorite part about working with SERVPRO: helping people.

Certifications:

  • IICRC Water Damage Restoration

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Melissa Moore

Melissa is our Cleaning Department Manager. 


Favorite part about working with SERVPRO: the people I have the opportunity to work with. 

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Jim Standohar

Jim is the Manager of the Marketing Department.


Favorite part about working with SERVPRO: Helping the company and its employees reach their full potential.

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Janette Wood

Jannete is our Office Manager here at SERVPRO. She has been with our team for 16 years!


Favorite part about working with SERVPRO: helping people with their problems. 

Certification:

  • IICRC Water Damage Restoration

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Elmer Bliss

Elmer is a Production Manager. He has been with our team for 5 years.


Favorite part about working with SERVPRO: the responsibility of restoring customers back to normal.

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Kelly Nalbach

Kelly is our Warehouse Manager.


Favorite part about working with SERVPRO: keeping SERVPRO running.

Certifications:

  • Automotive Services Excellence Technician 

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Andrea Chicase

Andrea is the Manager of our Contents Division. 


Favorite part about working with SERVPRO: being apart of a team and making customers smile.

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Jennifer George

Jennifer is the Assistant Production Manager. She has been with our team for 13 years.


Favorite part about working with SERVPRO: helping others and making a difference.

Certifications:

  • IICRC Applied Structural Drying
  • IICRC Carpet Cleaning 
  • ESPORTA Operator
  • IICRC Water Damage Restoration
  • IICRC Upholstery & Fabric Cleaning 

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Krista Dempsey

Krista is our Human Resources Assistant.


Favorite part about working with SERVPRO: the people I work with.

Certifications:

  • Public Notary 

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Shawn Pelo

Shawn is a Sale Representative for this area.


Favorite part about working with SERVPRO: having the ability to help others when they need it most.

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Ryan Schultz

Ryan is a Sales Representative.


Favorite part about working with SERVPRO: meeting new people and helping them.

Certifications:

  • IICRC Applied Structural Drying 
  • IICRC Fire and Smoke Restoration 
  • IICRC Water Damage Restoration

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Emily Forrester

Emily is our newest Marketing Representative. 


Favorite part about working with SERVPRO: Feeling accomplished when something gets finished.

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Rodd Meyer

Rodd is a Marketing Representative that has been with our company for 25 years.


Favorite part about working with SERVPRO: building relationships with our clients.

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Joanna Swogger

Joanna is a Marketing Representative with a specialty in event coordination.


Favorite part about working with SERVPRO: Everything! I love meeting new people and our crew is great! My favorite is, of course, event planning!

Certifications:

  • Group X Certified Fitness Instructor P90X, Insanity

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Jimmy Standohar

Jimmy is a Marketing Representative with a specialization in Digital Strategy. 

Favorite part about working for SERVPRO: The drive the company has as a whole is very inspiring. I also enjoy doing my part in creating opportunities for everyone around me.

female employee sitting in front of SERVPRO backdrop

Katie Barca

Katie is a Marketing Representative. 

Favorite part about working for SERVPRO: I enjoy the versatility in each day as well as collaborating with my team. I'm excited and proud to be a part of SERVPRO!

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Barbara Graham

Barbara is an Accountant here at SERVPRO.


Favorite part about working with SERVPRO: the variety and challenge of my daily duties. I also like my coworkers.

Certifications:

  • Public Notary 

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Chuck Zarbaugh

Chuck is an Accountant here at SERVPRO. 


Favorite part about working with SERVPRO: I enjoy anything involving numbers, but making sure everything is in balance is a satisfying feeling.

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Kyle Mamounis

Kyle is a member of our Information Technology Department.


Favorite part about working with SERVPRO: the opportunity to constantly learn.

Certifications:

  • Microsoft Office Specialist 
  • Microsoft HTML Application Development 

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Lisa Blom

Lisa is an Administrative Dispatcher. She has been with our team for 7 years.

Favorite part about working with SERVPRO: keeping everything organized. Answering the phones and getting to help our customers out during their difficult situations.

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Adam Davidson

Adam is an Administrative Dispatcher.


Favorite part about working with SERVPRO: helping people with their emergencies and disasters.

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Leann Coen

Leann is a Job File Coordinator. She has been with our team for 2.5 years.


Favorite part about working with SERVPRO: the people.

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Meranda Gould

Meranda is a Job File Coordinator. She has been with our team for 2.5 years.


Favorite part about working with SERVPRO: I love having the opportunity to learn new things. 

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Robert Harvischak

Robert is a Dispatch/Administrative Assistant in the Office


Favorite part about working with SERVPRO: I enjoy being able to get our customers to those who can get them the help they need

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Dana Khamphoumy

Dana is a Administrative Assistant in the Office


Favorite part about working with SERVPRO: Working with all the amazing people in the office.

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Ronald Bequeath (Ian)

Ronald or Ian as we call him in the warehouse is a Mitigation Crew Chief. 


Favorite part about working with SERVPRO: helping others.

Certification:

  • IICRC Water Damage Restoration

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Shane McConahy

Shane is a Mitigation Crew Chief.


Favorite part about working with SERVPRO: doing demolitions.

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Pat Connors

Pat is a member of our Construction Department. He has been with our team for 3 years.


Favorite part about working with SERVPRO: fixing our customer's homes.

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James Diceglie

James is a Project Manager in our Construction Department. 


Favorite part about working with SERVPRO: Interacting with customers and contractors and having the ability to problem solve their issues.

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Dakota Kellar

Dakota is a member of our Construction Department. He has been with our team for 2.5 years


Favorite part about working with SERVPRO: I love helping customers through the rebuild process.

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Patrick Manning

Pat is a member of our Construction Department. 


Favorite part about working with SERVPRO: working with homeowners.

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TJ Stoian

TJ is a Project Manager in the Construction Department


Favorite part about working with SERVPRO: Helping people put their homes back together and help make their vision come to life

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Brian Ackerman

Brian is an Mitigation Technician / Electrician.


Favorite part about working with SERVPRO: the variety of jobs daily.

Certification:

  • Journeyman Electrician

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Chester Baldrdige

Chester is a Cleaning Technician.

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James Beaver

James is a Cleaning Technician. He has been with our team for 19 years.


Favorite part about working with SERVPRO: it's a peaceful work environment and I get to work with good people.

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Shelby Barnett

Shelby is a Cleaning Technician in our Contents Department


Favorite part about working with SERVPRO: Working with such nice people

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Richard Bliss

Richard is a Mitigation Technician.


Favorite part about working with SERVPRO: performing demolitions. 

female employee sitting in front of SERVPRO backdrop

Laura Chiplis

Laura is a Cleaning Technician in our Contents Department. 


Favorite part about working with SERVPRO: the group of people I work with.

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Michael Dilisio

Michael is a Cleaning Technician.


Favorite part about working with SERVPRO: Meeting new people every day and making a difference on carpets and bringing them back to life

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Linda Gary

Linda is a Cleaning Technician in our Contents Department. She has been with our team for 22 years.


Favorite part about working with SERVPRO: good folks.

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Eric Harver

Eric is a Mitigation Technician. 


Favorite part about working with SERVPRO: helping customers in their time of need

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Marion Jackson

Marion is a Cleaning Technician. She has been with our company for 2.5 years.


Favorite part about working with SERVPRO: my job

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Debra Johnson

Debra is a Cleaning Technician.


Favorite part about working with SERVPRO: cleaning up.

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William Johnson

William is a Cleaning Technician.


Favorite part about working with SERVPRO: my coworkers. 

female employee sitting in front of SERVPRO backdrop

Heather Kowal

Heather is a Cleaning Technician in our Contents Department. 


Favorite part about working with SERVPRO: I love getting to know our customers (homeowners). I love how much they appreciate everything we do for then. Although we come into their lives when something horrible has happened, we get the opportunity to leave them happy and grateful.

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Michelle Kowalski

Michelle is a member of our Contents Department. She has been with our team for 15 years.


Favorite part about working with SERVPRO: working with different clients all of the time.

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Jeremy McElwee

Jeremy is a Cleaning Technician.


Favorite part about working with SERVPRO: helping people, meeting new people, working with great people

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Edwin Morgan

Edwin is a Cleaning Technician. He has been on our team for 36 years.

male employee sitting in front of SERVPRO backdrop

Sam Parker

Sam is a Cleaning Technician. He has been on our team for 13 years

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Nathan Rodriguez

Nathan is a Mitigation Technician.


Favorite part about working with SERVPRO: helping people fix their problems

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Ashley Sarahs

Ashley is a Cleaning Technician in our Contents Department that has been with our team for 4 years.


Favorite part about working with SERVPRO: helping others.

female employee sitting in front of SERVPRO backdrop

Rechelle Sarahs

Rechelle is a Cleaning Technician in our Contents Department and our lead Esporta Operator. She has been with our team for 18 years.


Favorite part about working with SERVPRO: helping people.

Certifications:

  • Esporta Operator
  • Fireline Operator 

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Paige Stouhgton

Paige is a Cleaning Technician in our Contents Department. She has been with our team for 3 years.


Favorite part about working with SERVPRO: meeting new customers.

Certifications:

  • IICRC Water Damage Restoration 

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Joshua Taylor

Joshua is a Mitigation Technician


Favorite part about working with SERVPRO: Being on the road and having the ability to help people at different locations.

female employee sitting in front of SERVPRO backdrop

Claudette Wells

Claudette is a Cleaning Technician in our Contents Department. She has been with our team for 6 years.


Favorite part about working with SERVPRO: the people I work with, they are very helpful.

Certification:

  • Fireline Operator