Recent Posts

SERVPRO® Partners with First Responders to Provide Safer Workspaces

5/15/2020 (Permalink)

image of Fire Station and SERVPRO worker sanitizing the Fire truck parked SERVPRO® of East Mahoning County has taken the time to schedule complimentary sanitization cleanings for first responder vehicles and shared spaces.

As this unprecedented time remains among us, the battle we fight continues to provide silver linings. One of the areas that never seems to lose its place is the appreciation we show for the first responder line of work. In recent memory, the opportunities to show appreciation for fire, police, EMS & others has grown as each life altering event takes place.

During the COVID-19 pandemic, SERVPRO® of East Mahoning County has taken the time to schedule complimentary sanitization cleanings of first responder vehicles and work/life spaces. With the in an out nature of their work and the exposure to so many people and places each day, there was a strong unmet need to provide this service.

In sanitizing these spaces, first responders are free to move about the business of caring for others with less concern and fear of contracting a virus or unwanted bacteria. Flat surfaces, common touch points and commonly used areas are targeted for sanitization and disinfecting with a CDC registered, hospital grade chemical. Once the chemical is applied and the dwell time is met, the kill claims of these chemicals are quite high.

Keep in mind that chemicals being used to combat the Coronavirus have no record of proven success against this exact strain of virus. The restoration industry is relying on chemicals with a proven track record against similar (previous) viruses such as H1N1, SARS and EBOLA.

So, as we reach out to Fire, Police & EMS workers, keeping them healthy and safe is our priority. We continue to partner with these organizations everyday as we provide board-up and reconstruction services for the victims of fire.  Building a strong working relationship between first responders and restoration only benefits those in need of these services.

SERVPRO® of East Mahoning County is committed to the communities we serve. This commitment includes a strong relationship with community services such as fire, police & EMS. For a list of the services that SERVPRO of East Mahoning County provides, visit our website or call us at (330)-536-7477. We are a 24/7 emergency service company that is always Here to Help®.

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Cleaning Your East Mahoning Soft Contents Like Never Before!

5/4/2020 (Permalink)

image of the Esporta Washing Machine The Esporta washing machine can take on up to 100 pounds of laundry in one load.

SERVPRO® of East Mahoning County is the industry leader in the restoration company because of their highly-trained professionals, and advanced equipment.

One of the most impressive pieces of equipment is the Esporta washing machine. The average washing machine can hold 12-16 pounds of laundry. However, the Esporta washing machine can take on up to 100 pounds of laundry in one load. It is designed to clean over 90% of all soft contents damaged by fire, soot, smoke, trauma and much more.

It can clean anything from sports uniforms and clothing, bedding, curtains and linens, stuffed animals, shoes, and much more.

Instead of using the traditional agitator style of cleaning, the Esporta utilizes hydraulic action. This revolutionary cleaning process guarantees the safest cleaning and restoration in the industry.

The traditional agitator style of washing causes items to tumble and roll around in your washer as they get cleaned. This is why you would never dream of washing ceramic dolls or your prized football helmet in there. In the Esporta, your possessions are safe and so clean you could eat off them. It’s been lab tested and scientifically proven!

When fire, water, soot or smoke damage the contents of your home or business, call SERVPRO® of East Mahoning County! We are always available and can clean and restore the contents in your home to like new condition. Call us today! (330) 536-7477.

Where's the Leak in Mahoning County Homes?

4/30/2020 (Permalink)

image of window well containing sitting water that can cause water damage to a basement Ground water and heavy rain water can accumulate in the window seals and can cause leaks.

During the rainy spring months, you may see water in your basement. Whether your basement is fully finished or not, it can be pesky to clean up and difficult to find the source. Here’s a few possible places the water leak can be coming from:

A Wall Leak: In some older homes, water can gather in low spots in the ground and could eventually leak into your home through the bottom of the main floor. Water can also leak through the cracks in the middle of your walls. This is a more damaging type of leak because it means there is a build up of pressure in the ground and water then pushes against the wall overtime. 

Mortar Joints: If your basement walls are made of cinder blocks or brick instead of concrete, these blocks or bricks can deteriorate overtime and break down leading to water leaks. 

Drain Tiles: On the contrary, just because your home is newer doesn’t mean you are less susceptible to water damage in your basement. Drain tiles often wrap around the edge of your newer basement. It looks like a plastic pipe wrapped in a cloth sock surrounded by gravel. It is usually safe and durable but can be affected by a storm, tree roots or any outside elements. 

Window Well: Newer basements are often built with windows to allow more natural light to come in. However, ground water and heavy rain water can accumulate in the window seals and can cause leaks. Sometimes this leak is in direct correlation to an overflowing gutter that leads into the window cracks. 

Additionally, be on the lookout for leaks in more common spots like the sewer pipes or basement sump pump. Sewer pipe leaks will often be visible and show stains. Sump pumps often experience failure, clogging or can simply be installed incorrectly. 

When you spot any water damage or are having trouble locating the source of the leak, call us at SERVPRO® of East Mahoning County at (330) 536-7477 and we can help immediately. We can help you stay dry and safe!

Mitigating Damage Before the Storm

4/27/2020 (Permalink)

Fallen tree on house after a storm SERVPRO® was recently called to help after a severe storm caused significant damage to this home.

Here in Northeast Ohio, strong storms are most common during the spring and summer months. Although storm damage is often inevitable, there are ways to be better prepared and to help mitigate the damage before severe weather strikes.

According to the National Weather Service, these are some things you can do in or around your home prior to a storm:

  • Trim trees and shrubs 
    • Trees close to your home can snap or uproot
    • High wind can turn branches into projectiles during the storm
  • Remove debris from your yard 
    • Bring in outdoor furniture
    • Lawn chairs, trampolines, pool supplies, etc can be turned into flying debris
  • Cover windows
    • This is necessary in order to guard against flying debris 
    • Plywood or professionally installed shutters are best
    • Taping windows DOES NOTHING to protect your home from wind!
  • Reinforce garage doors
    • This will prevent wind from entering and causing dangerous/expensive damage
  • Proper maintenance
    • Ensure that roofing materials, fencing, etc. are properly maintained and in good condition
    • This will allow them to be more resistant to wind damage
  • Clear clogged rain gutters and downspouts
    • This will help with the flow of water during heavy rainfall

It’s also important to have a storm safety plan in place for you and your family. This can include an emergency evacuation or shelter plan, a list of important personal information, and a first aid kit.

Taking these steps can help minimize property damage, however, you may still be in need of professional assistance from SERVPRO® of East Mahoning County. As storm and water damage specialists, our job is to quickly help make it “Like it never even happened.”

Our team can be reached 24/7 and can provide an immediate response. Should you need our services, we can be reached at 330-536-7477 or online. We are always Here to Help®!

Fire Starters We Often Forget About

4/24/2020 (Permalink)

image of a fire being put out by a person using a fire extinguisher As you you increase cooking, laundry and DIY's, hyper-vigilance becomes necessary.

As you continue to spend time quarantined at your Mahoning County residence, at home fire risks increase significantly. As you you increase cooking, laundry and DIY's, hyper-vigilance becomes necessary. Here are some things to look out for in order to avoid an in home fire.

1. Don’t forget about food in the oven. If you are baking, toasting or heating up anything in your oven, always set a timer and do not forget! Make it a habit to set a timer immediately after placing items in the oven. You could sit down to eat, do laundry or take a long shower and come out to smoke, oven damage and worst case scenario, a fire in your home. 

2.Keep anything that can catch fire away from your stove tops. This would include any mail or paper products, paper towels, napkins, wooden baskets, etc. 

3. Never leave any portable heaters or candles unattended. If you have kids or pets at home, be especially aware of this. Young children or animals can knock over a heater or candle and cause a fire to start and spread quickly. Additionally, do not leave space heaters on a rug or carpet. 

4. Keep matches and lighters out of your children’s reach. 

5. Make sure your smoke alarms are properly working. Change the batteries in them so you know they will detect smoke. Replace any smoke alarms that are over 10 years old and test your new alarm monthly. 

6. Washing machines are another potential fire starter that most people don't think of. Washers have capacitors that use oil. If the capacitor fails or ruptures, it can cause a fire. The drum bearing could also cause a fire if it breaks and creates friction that heats up and burns things nearby. Be sure to stay home when you are doing laundry to avoid any accidents in the laundry room.

7. Lastly, have a quick chat with your family about a fire safety plan and escape route. Discuss what doors to use and how to open windows if the doors are not accessible during a fire. You might never think it can happen to you. However, the biggest mistake we make in this situation is failing to prepare for a disaster. 

Feel free to reach out to us at SERVPRO of East Mahoning County. We are able to answer your fire damage questions 24/7. Call us at (330) 536-7477.

How to Prepare Your Pets for a Storm in East Mahoning County

4/14/2020 (Permalink)

image of a scared dog hiding underneath a bed In preparation for a potential dangerous storm, it is important to think about protecting your pets and having an evacuation plan for them

The spring and summer months ahead in Ohio and other parts of the midwest often bring bad storm weather. In preparation for a potential dangerous storm, it is important to think about protecting your pets and having an evacuation plan for them, in case you have to leave your home in a hurry. 

The American Red Cross recommends having a ready-to-go emergency kit and storing it in a study container that is easily accessible. Do not place this kit high up or tucked away in an attic where you cannot grab it and go. Here’s what to include in your pet kit:

  1. Sturdy leashes
  2. A harness or carrier 
  3. Pet food (Do not forget a manual can opener if you have a cat.)
  4. First aid kit
  5. Any pet medications
  6. Medical records in a waterproof container
  7. Garbage bags 
  8. Pet toys
  9. Bottled water and a bowl
  10.  Feeding schedules
  11. Contact information for the owner and the veterinarian in case you are separated from  your pet.

Other things to think about ahead of any dangerous spring or summer storms are to make sure your pet has a collar with correct ID info. Be sure your pet has up to date vaccinations and consider getting your met micro-chipped. You can always message us on our Facebook page www.facebook.com/SERVPROemc/ if you have more questions about protecting your furry friends for a storm.  



Working from Home Tips & Best Practices

3/26/2020 (Permalink)

image of female working from home with their laptop open on a table For many people working from home may be brand new, posing a major adjustment to be made to stay efficient and productive while not in the office

With the coronavirus affecting so much, the way we go about our day-to-day lives has been changed drastically. Companies have unfortunately had to lay workers off, limit their operations greatly, completely let go of workers, and even shut down completely. This is certainly ‘unfamiliar territory’ for almost everyone and people are forced to make several adjustments. One major thing most people are having to go through and may be struggling to acclimate to, is working from home during this quarantine.

For many people working from home may be brand new, posing a major adjustment to be made to stay efficient and productive while not in the office. On the other hand, even if you have done it before it likely was not for this long of a duration…making it still an unfamiliar experience. Below are some tips and best practices to make this transition as easy as possible:

  1. Get Dressed

You may not need to dress as formally as you usually do for work, but this simple process can serve as a point of change where it is now time to wake up and be productive. Waking up and taking care of your appearance helps a lot in production and overall feeling of yourself.

  1. Designate a Workspace/Office

This is especially important for people that are used to waking up each morning and going into their office. You want to create that same physical separation from work and home life. Your workspace doesn’t even have to be its own separate room, it can be a corner of a room, a certain desk, or even a certain chair within your home.

  1. Maintain Defined Work Hours

Similarly, to keeping a defined workspace each day, you should maintain a set of hours that will work for you as close as possible to your normal 'at work' hours. If you live with other people, this is even more crucial, establishing boundaries on when you will be ‘free’ like you normally are while home.

  1. Communication

While working from home and away from your normal department, it is very common to have questions that your normally wouldn’t have or can usually get an answer quickly in person. During this time at home it is key to make sure to over-communicate and reach out whenever necessary.

How to Discourage Birds from Nesting on Your Commercial Property

3/26/2020 (Permalink)

image of 3 baby birds visibly chirping in a nest Bird removal is not always easy, and many removal methods are illegal

Morning sun, green grass, and birds chirping are all signs of spring. As the seasons change, birds migrate, and when they do, they need a safe place to nest. The drawback is that the nests are not always wanted by the buildings’ inhabitants. 

A mud nest can not only be an eyesore, but also cause damage to the structure of the building. Bird removal is not always easy, and many removal methods are illegal. The best bird cleaning strategies are preventative. 

  1. Mock Predators

It may be illegal to physically remove birds from your building, but you can still take preventative measures to scare them off. Visual deterrents that resemble natural predators can be an effective method to discourage birds from taking up residence on your commercial building. For an even more effective method, move the deterrent to different locations so the birds do not become comfortable with it. 

  1. Physical Barriers 

A net that covers the awnings where birds prefer to nest can prove to be quite troublesome for them. If a spot is too difficult to reach, birds will often give up and find a new and easier place to reach. Nets are typically inexpensive and easy to install. 

  1. Covered Landing Zone 

If the net is not enough, you may have to make the place birds like to land and assemble their homes inhospitable. A sloping apparatus can make it nearly impossible for birds to get their footing. Without steady footing, they are unable to build their nest and your building remains bird free. 

You may not be able to control exactly where and when birds nest, but you can take preventative measures to ensure it is not on your commercial building. If you find yourself needing restorative measures after birds have nested on your building, do not hesitate to call SERVPRO of East Mahoning County at (330) 536-7477,

When Severe Weather Strikes, We’re Here for you 24/7

3/20/2020 (Permalink)

stock image of lightning with SERVPRO logo and slogan When severe weather strikes, our SERVPRO® team is ready to assist and available 24/7 for all of your storm & water damage needs.

As we head into storm season, our SERVPRO® professionals work around the clock to respond to any size disaster at any time. We are storm and water damage specialists, and our goal is to promptly get your property back to pre-storm condition.

Should you find yourself in a situation where you have any sort of water damage, immediate action is key. Water can quickly spread and saturate floors, walls, upholstery, and your personal belongings. An immediate response will also help to minimize the damage and the cleaning and restoration costs.

Our team uses advanced, state-of-the-art inspection and extraction equipment to find the water and remove it as quickly as possible. We also closely monitor and document the drying process to ensure your property is put back to normal, Like it never even happened.®

If a severe storm hits the Youngstown area, rest assured that SERVPRO® of East Mahoning County can be reached 24 hours a day, 7 days a week. Give us a call at 330-536-7477 or click here to visit us online.

The Top 10 List of Water Disaster Tips – Letterman Style

3/11/2020 (Permalink)

a stacked image of the words 'Top 10' SERVPRO of East Mahoning County is a 24/7 emergency restoration company with a proven track record as the industry leader.

There are lots of culprits when water disasters strike – broken pipes, backed-up sewer and drain, broken sprinkler or most commonly, a natural disaster. When any of this occurs, having a strategic disaster plan in place, a partnership with a trusted restoration company and familiarity with your flood insurance policy, is critical to a quick recovery.

Taking the time to review these tips will help ensure the quickest response possible, to get your property back to looking “Like it never even happened.”

Here it is “Letterman Style”, the Top 10 list:

Ten - Align yourself with local fire and police, insurance, utility company, and a restoration company and alert them immediately.

Nine - Know where your water shutoffs are located for quick access. This will help minimize loss, lower risk, and protect your assets.

Eight - Be on the lookout for water seeping through light fixtures or electrical boxes. Water and electricity don’t mix.

Seven - If water is present in the area of electrical boxes or circuit breaker boxes, be sure to shut down the electricity.

Six - Identify if you are dealing with contaminated water or not in order to initiate the best remediation plan.

Five - Can you positively identify any lead or asbestos? If so, schedule abatement and be aware of the health concerns.

Four - Protect your valuables from the affected areas. This may mean moving electronics, computers, furniture, and any important files or documents.

Three - Have plastic available for use in covering items noted above. Also, be ready to quickly dispose of contaminated items.

Two - Create a barrier around the perimeter of the contaminated area so bacteria are not transported to non-affected areas.

And the number one tip for dealing with water disasters –

Call SERVPRO of East Mahoning County as your restoration partner to help restore your property to good working order.

SERVPRO of East Mahoning County is a 24/7 emergency restoration company with a proven track record as the industry leader. We can be reached at 330-536-7477 for all your cleaning and restoration needs.