Recent Posts

Your Burning Questions about Fire Damage Answered

7/31/2020 (Permalink)

Fire in Kitchen with SERVPRO logo and "Fire Damage?" Let the professionals at SERVPRO of East Mahoning County restore your fire damaged belongings!

After the flames and smoke clear, most people are left wondering, “What do I do now?” To help you overcome the despair and confusion of a fire, SERVPRO is here to answer some of your most common questions!

  1. Can I live in my home immediately after a fire?

If the damage to your home was not extensive, you should be able to live in your home. Smoke, soot, and water damage can all make a home uninhabitable.

You should always let the fire department survey the damage before re-entering your home. If your utilities are turned off by the fire department, do not attempt to turn them back on yourself.

If you do need temporary housing, friends and family may be able to provide that or The Salvation Army or The Red Cross Organization should be able to help you.

  1. Should I throw away all my food after a fire?

You should plan to throw away all the food remaining in your kitchen.

The fire department most likely turned off your electricity, so the food in your fridge and freezer is probably spoiled.

Be sure to inspect and thoroughly clean all your cutlery and cookware as smoke and firefighting chemicals can cause serious illness if ingested. Always error on the side of caution. 

  1. Can I save my furniture?

Furniture is an investment and it will probably be one of your first concerns after the fire is extinguished.

Even after fire, smoke, and water have damaged your furniture, it can most likely be salvaged.

SERVPRO of East Mahoning County is here to help you get back to everyday life after a fire. Our professionals will come in and inspect the damage and develop a plan. We are fire and water restoration experts and are available 24/7.

Call us today if you have any more questions or need our help! (330) 536 7477

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Why Bother When it Comes to Water Damage?

7/22/2020 (Permalink)

Living room and furniture in inches of water cartoon SERVPRO of East Mahoning County can restore your home and belongings after water damage!

When water damages your home, it may be quick and easy to think, “Ugh, I will just replace everything.” I do not want to bother trying to dry everything out and get rid of the musty, wet smell.

Believe it or not, water restoration through mitigation is cheaper than replacing.

When SERVPRO of East Mahoning County arrives on the scene, they will locate and access the source, type, and scope of the water damage.

Then, we will use our specialized equipment to dry out your property and belongings quickly and efficiently. We employ air movers and industrial dehumidifiers, while monitoring and documenting the entire drying process. Our technicians are highly trained and IICRC certified in water restoration and mitigation.

This process has been proven effective and helps you and your family or business get back to normal life as soon as possible.

Without the right team on your side, the water restoration process can cost you an arm and leg and be excruciatingly slow and painful. Rest assured, SERVPRO of East Mahoning County is here for you!

If you have any questions or need our help, call us today! (330) 536 7477

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Making a Water Damage Claim in New Middleton

7/9/2020 (Permalink)

Family sitting in a boat in their house with water damage Water damage can be overwhelming and stressful, let SERVPRO of East Mahoning County come help you out!

Water damage can cause a hurricane of feelings from loss to confusion and worry. The last thing most people want to do is get on the phone and fight with their insurance company to make a claim.

SERVPRO of East Mahoning County is here to help walk you though the process and keep you informed. Here are 3 basics to keep in mind and help get you through the process. 

  1. Understand What Is Covered: Unfortunately, after water damage has occurred, it is not possible to change your insurance plan. Choosing an insurance policy that will cover common types of damage is helpful. By knowing what your insurance policy will cover, you can be more prepared for a disaster, and you can quickly make a claim and spend less time worrying about the financial aspect of the damage.
  2. Documentation Is Key: After you have made the insurance claim, your insurance company will likely request documentation to know how to compensate you. Many insurance companies send an adjuster to photograph the damage. In most cases the more documentation you can provide to the insurance adjuster and your insurance policy, the better.
  3. Time Matters: After a claim has been made, the next priority is to fix and clean your home. However, spending time attempting to fix a broken pipe or trying to clean your home on your own can be both time-consuming and hazardous. When it comes to standing water, time is of the essence because it can lead to structural damage if left untouched for too long. Making the most of the time you have and calling in professionals is often the best way to ensure your home does not become more damaged.

Homeowners with damaged homes might find it helpful to contact water damage restoration experts. The professionals at SERVPRO of East Mahoning County are available 24/7 and highly trained in water restoration. We will work with you and your insurance company to get your life back to normal as soon as possible.

Give us a call today! (330) 536 7477

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Is Your Basement Best Friends with Water and Humidity?

7/7/2020 (Permalink)

Water seeping in through cracks in basement flooring This water damage was caused by cracks where the wall meets the floor.

Picture the basement in your home…

Is it humid in the summer months?

Are there small puddles or damp spots after a rainfall?

Do the walls ever have visible condensation?

Is there a damp, musty smell that makes it unpleasant to spend time in your basement?

If you answered yes to any of the above questions, it may indicate that your basement has a moisture problem.

Although the problem may seem small and inconsequential now, moisture can leave long term damage if it is not mitigated effectively. Mold loves to grow in dark, damp spaces and can cause health concerns if it is in fact growing in your basement. 

There is a chance I just delivered some unfortunate news to you, so I am going to present some solutions to you next!

First, it is a great idea to invest in a dehumidifier to dry out the air in your basement. Especially if you smell the musty, unpleasant odor, the dehumidifier will help eliminate this problem.

Inspect the floors and walls of your basement. Are there cracks where the wall meets the floor? This could be where the water is seeping in. 

If you are continually seeing water and damp spots in your basement, it is probably a good idea to call SERVPRO of East Mahoning County.

When our team arrives, we will perform an inspection to determine the cause of the water and the best way to mitigate the problem. Our professionals will employ the use of powerful dehumidifiers and air movers to eliminate the moisture as quickly as possible. 

Do you need help with a water or moisture problem? Call us today! (330) 536 7477

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Lordstown Motors Unveils The Endurance: First Electric Pickup Truck

6/26/2020 (Permalink)

SERVPRO owners Jimmy, Andy, and Katie Dobson with Lordstown CEO Steve Burns Pictured from left to right is SERVPRO owner, Jimmy Dobson, Lordstown Motors CEO, Steve Burns, and SERVPRO owners, Andy and Katie Dobson

On Thursday, June 25, 2020, Lordstown Motors unveiled The Endurance Pickup truck at the Lordstown assembly plant to a crowd of around 300 people.  It is the first fully electric pickup truck projected to hit the market in early 2021.

The event featured speeches by the Secretary of Energy, Dan Brouilette, and Vice President Mike Pence. Vice President Mike Pence began his speech by stating, “It really is an honor to be here. To be able to drive up and unveil what will soon be the first fully electric pickup truck on the market in the United States of America. Ladies and gentlemen, I give you the Lordstown Endurance.”

When Lordstown Motors CEO Steve Burns spoke at the event, he alluded to the importance of this kind of innovation for the Midwest and the Mahoning Valley. According to WKBN, Burns stated, “I think people expect this kind innovation to come from the coast. There’s nothing wrong with California, but the Midwest is where cars are made. The Midwest happens to be where the most pickup trucks are sold, and so we thought, why should California have all the fun?” The plant will need to hire a few hundred workers to keep the production timeline up to speed.

Live coverage by the media was available on YouTube, and WKBN 27’s website.

Our marketing department was honored to be able to attend the live event and watch the unveiling first-hand. In an interview with WKBN, SERVPRO Trumbull County owner, Jimmy Dobson stated, “To look at this truck, how it’s put together and the look of it is amazing, how it will perform for us and the efficiencies we’ll get out of it, we’re absolutely excited about it.” Vice President Mike Pence was in the passenger seat, as it was driven on stage.

SERVPRO intends to support the local company and purchase the Endurance truck when it is available in early 2021. We can not wait to see what is next for the Mahoning Valley.  

Technology and Thunderstorms: Using Today's Technology to Stay Safe

6/22/2020 (Permalink)

Phone with charger Keeping a back-up charger in your car will ensure you are never left with a dead phone!

Whether you have the new iPhone 11 Pro or are still slumming it with an iPhone 7 …the number of social media apps available to download and ways to stay connected are endless. Although Zoom and Google Meet keep you connected with your friends, technology can also help keep you safe during a storm!

Technology can be an essential tool in preparing for a storm, keeping you informed, and helping you communicate with others. Being prepared for a storm can offer peace of mind and security. Below are some storm safety tips, apps for your phone, and some cool ways to use already existing technology in a new way.

  • Follow the news and stay informed! You can download free apps onto your phone or tablet such as The Weather Channel to stay up to date with the newest information.
  • Store an extra copy of important information online. Services like Google Drive and Dropbox make it even easier to store important information such as insurance policies, medical records, identification documents, and even information about pets living in the home. This ensures information will be accessible to you should your home or business flood or catch fire. Your phone goes with you everywhere you go!
  • Let your family know you are safe. Whether you call, text, or video chat, it can give family members peace of mind to know you are safe. You can also check-in on Facebook.
  • Always keep a back-up charger in your car! Severe weather can strike at any time and you may not always be home. You never know when you may need to charge your phone and keeping a back-up charger in your car guarantees you will never be left with a dead phone.
  • Create an Emergency Ready Profile (ERP) for your business. The Emergency Ready Profile will be created for you by a SERVPRO worker free of charge. It will provide important facility details such as valve shut-off locations for water, electric, and gas and priority contact information. It will be available to you on your smartphone or tablet any time, day or night.

Technology is one of the quickest and easiest ways to stay informed about the weather and what is happening in your community.

Should you need emergency services during or after a storm, do not hesitate to contact SERVPRO of East Mahoning County at (330) 536 -7477

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Do You Close Your Bedroom Door At Night?

6/9/2020 (Permalink)

Comparison of open and closed doors during a fire Take a look at the difference closing your bedroom door can have in a fire!

It is a simple question but the consequences of making the wrong choice might surprise you. Most people are not sure of the correct answer or they assume that the answer simply does not matter. In the case of a house fire – a closed bedroom door might save your life. Here is why:

Fires grow rapidly and expand exponentially in a matter of minutes. For a fire to grow it needs oxygen and a house with closed doors has a limited supply.

Forty years ago, people in a house fire had an estimated 17 minutes to get out of their house. Today, houses are furnished with synthetic materials and built with an open floor plan. This significantly decreases the amount of time people must safely escape from their burning home. Due to how fast the fire spreads people have about 3 minutes to get out of their homes.

According to a ten-year study conducted by the Underwriter Laboratories Firefighter Safety Research Institute, only 29% of Americans sleep with their door closed. “Close Your Door” is a national campaign asking people to take a pledge, promising to close their doors at night. The UL Firefighter Safety Research Institute did a demonstration to show the dramatic effect a closed door can have.

Some ways to prevent a fire in your home include:

Test smoke alarms once a month and replace batteries twice a year

Turn off and unplug hot hair tools

Never leave cooking food unattended on the stove top

Always blow out candles before leaving the room

Clean the lint out of the dryer tray after every load of laundry

Make a fire plan that includes escape routes

If fire or smoke damages your home, do not hesitate to call SERVPRO of East Mahoning County. We pride ourselves on “Being faster to any disaster.” Our certified professionals are trained in fire damage and restoration and are available 24 hours a day, 7 days a week.

Give us a call if you need help! (330) 536 7477

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SERVPRO® Partners with First Responders to Provide Safer Workspaces

5/15/2020 (Permalink)

image of Fire Station and SERVPRO worker sanitizing the Fire truck parked SERVPRO® of East Mahoning County has taken the time to schedule complimentary sanitization cleanings for first responder vehicles and shared spaces.

As this unprecedented time remains among us, the battle we fight continues to provide silver linings. One of the areas that never seems to lose its place is the appreciation we show for the first responder line of work. In recent memory, the opportunities to show appreciation for fire, police, EMS & others has grown as each life altering event takes place.

During the COVID-19 pandemic, SERVPRO® of East Mahoning County has taken the time to schedule complimentary sanitization cleanings of first responder vehicles and work/life spaces. With the in an out nature of their work and the exposure to so many people and places each day, there was a strong unmet need to provide this service.

In sanitizing these spaces, first responders are free to move about the business of caring for others with less concern and fear of contracting a virus or unwanted bacteria. Flat surfaces, common touch points and commonly used areas are targeted for sanitization and disinfecting with a CDC registered, hospital grade chemical. Once the chemical is applied and the dwell time is met, the kill claims of these chemicals are quite high.

Keep in mind that chemicals being used to combat the Coronavirus have no record of proven success against this exact strain of virus. The restoration industry is relying on chemicals with a proven track record against similar (previous) viruses such as H1N1, SARS and EBOLA.

So, as we reach out to Fire, Police & EMS workers, keeping them healthy and safe is our priority. We continue to partner with these organizations everyday as we provide board-up and reconstruction services for the victims of fire.  Building a strong working relationship between first responders and restoration only benefits those in need of these services.

SERVPRO® of East Mahoning County is committed to the communities we serve. This commitment includes a strong relationship with community services such as fire, police & EMS. For a list of the services that SERVPRO of East Mahoning County provides, visit our website or call us at (330)-536-7477. We are a 24/7 emergency service company that is always Here to Help®.

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Cleaning Your East Mahoning Soft Contents Like Never Before!

5/4/2020 (Permalink)

image of the Esporta Washing Machine The Esporta washing machine can take on up to 100 pounds of laundry in one load.

SERVPRO® of East Mahoning County is the industry leader in the restoration company because of their highly-trained professionals, and advanced equipment.

One of the most impressive pieces of equipment is the Esporta washing machine. The average washing machine can hold 12-16 pounds of laundry. However, the Esporta washing machine can take on up to 100 pounds of laundry in one load. It is designed to clean over 90% of all soft contents damaged by fire, soot, smoke, trauma and much more.

It can clean anything from sports uniforms and clothing, bedding, curtains and linens, stuffed animals, shoes, and much more.

Instead of using the traditional agitator style of cleaning, the Esporta utilizes hydraulic action. This revolutionary cleaning process guarantees the safest cleaning and restoration in the industry.

The traditional agitator style of washing causes items to tumble and roll around in your washer as they get cleaned. This is why you would never dream of washing ceramic dolls or your prized football helmet in there. In the Esporta, your possessions are safe and so clean you could eat off them. It’s been lab tested and scientifically proven!

When fire, water, soot or smoke damage the contents of your home or business, call SERVPRO® of East Mahoning County! We are always available and can clean and restore the contents in your home to like new condition. Call us today! (330) 536-7477.

Where's the Leak in Mahoning County Homes?

4/30/2020 (Permalink)

image of window well containing sitting water that can cause water damage to a basement Ground water and heavy rain water can accumulate in the window seals and can cause leaks.

During the rainy spring months, you may see water in your basement. Whether your basement is fully finished or not, it can be pesky to clean up and difficult to find the source. Here’s a few possible places the water leak can be coming from:

A Wall Leak: In some older homes, water can gather in low spots in the ground and could eventually leak into your home through the bottom of the main floor. Water can also leak through the cracks in the middle of your walls. This is a more damaging type of leak because it means there is a build up of pressure in the ground and water then pushes against the wall overtime. 

Mortar Joints: If your basement walls are made of cinder blocks or brick instead of concrete, these blocks or bricks can deteriorate overtime and break down leading to water leaks. 

Drain Tiles: On the contrary, just because your home is newer doesn’t mean you are less susceptible to water damage in your basement. Drain tiles often wrap around the edge of your newer basement. It looks like a plastic pipe wrapped in a cloth sock surrounded by gravel. It is usually safe and durable but can be affected by a storm, tree roots or any outside elements. 

Window Well: Newer basements are often built with windows to allow more natural light to come in. However, ground water and heavy rain water can accumulate in the window seals and can cause leaks. Sometimes this leak is in direct correlation to an overflowing gutter that leads into the window cracks. 

Additionally, be on the lookout for leaks in more common spots like the sewer pipes or basement sump pump. Sewer pipe leaks will often be visible and show stains. Sump pumps often experience failure, clogging or can simply be installed incorrectly. 

When you spot any water damage or are having trouble locating the source of the leak, call us at SERVPRO® of East Mahoning County at (330) 536-7477 and we can help immediately. We can help you stay dry and safe!